Frequently Asked Questions
Below are answers to some of the most frequently asked questions about our veterinary services. If you need more information, feel free to call us at (313) 295-2270 — our friendly team is happy to assist you!
Have Questions?
We’re Here with the Answers You Need.
Do I need an appointment to see a veterinarian?
Yes, we see patients by appointment only to ensure each pet receives dedicated time and attention.
What payment methods do you accept?
We accept cash, debit cards, Visa, MasterCard, American Express, Discover, and CareCredit.
Do you offer payment plans?
Payment is required at the time of service. However, we accept CareCredit, which offers financing options for veterinary care.
Do you offer boarding services?
We provide medical boarding for our clients’ pets, ensuring they receive proper care and attention while you’re away.
What are your kennels like?
Our dog kennels are all indoors, ensuring a safe, clean, and comfortable environment for your pet.
Is anesthesia safe for my pet?
Yes! Modern anesthetics and monitoring equipment have made veterinary surgery much safer. Before administering anesthesia, we conduct a thorough exam and recommend pre-anesthetic blood testing to minimize any risks.
Can my pet have additional procedures while under anesthesia?
Yes! While your pet is under anesthesia, it is the perfect time for additional treatments such as dental cleanings, ear cleaning, or microchip implantation. Let us know if you’d like to discuss these options before your pet’s procedure.
How long do you keep sutures after surgery?
If your pet’s procedure requires sutures, they are typically removed 14 days after surgery. We will schedule a follow-up visit to check the healing process.